Shipping Policy
1. Shipping Time & Processing
We craft all our products by hand with great love and care. Therefore, the processing time for your order is generally 3–5 business days after receipt of payment. Once your package is on its way, you will receive a shipping confirmation with a tracking number.
2. Shipping Costs & Delivery Area
•
We ship worldwide.
•
The exact shipping costs will be displayed at checkout before you complete your order.
•
We offer free shipping within [e.g., Germany/EU] for orders over [e.g., €50].
3. Delivery Times
Delivery time depends on your location and the shipping carrier:
•
Within Germany: approx. 2–5 business days
•
Within the EU: approx. 5–10 business days
•
International: approx. 10–20 business days
Please note that delays may occur in exceptional cases (e.g., due to public holidays or high shipping volumes).
4. Returns & Undeliverable Packages
•
If a package is returned due to an incorrect address or failure to collect the parcel, we unfortunately have to charge the buyer for the cost of re-shipping.
•
If your package arrives damaged, please contact us directly at Everythingflush@outlook.de so we can find a solution.
5. International Deliveries & Customs Fees
If you are ordering from outside the EU, customs fees or import taxes may apply. These are determined by the relevant authorities and must be paid by the buyer. Please check with your local customs office beforehand.
6. Any Questions?
If you have any questions about shipping, feel free to send us a message at Everythingflush@outlook.de – we’re happy to help!